Dealing

How can I make a withdrawal?
Once you've logged in: Click View Account on the account you wish to make a withdrawal from Click Actions (Top right of screen) Select Withdrawal E...
Fri, 22 Aug, 2025 at 2:46 PM
How do I set up or change my monthly contributions?
We need to receive the instruction to amend the direct debit 10 working days prior to the collection date (10th of the month). If the instruction is receive...
Wed, 20 Aug, 2025 at 10:56 AM
How do I switch funds?
Once you've logged in: Click View Account on the account you wish to switch funds on Click Actions (Top right of screen) Select Fund switch Enter t...
Wed, 20 Aug, 2025 at 10:18 AM
How do I top up my investment?
How can an investor top up? From August 2025 we no longer provide the option to top up your investment online.  You can submit investment and top up instr...
Wed, 20 Aug, 2025 at 10:15 AM
How do I cancel a monthly contribution?
We need to receive the instruction to cancel the direct debit 10 working days prior to the collection date (10th of the month). If the instruction is receiv...
Wed, 20 Aug, 2025 at 10:18 AM
How are my withdrawals processed/priced?
Any withdrawal (redemption) instructed via any channel, including online will ordinarily settle by BACS if we have a bank account on file for you. Otherwise...
Wed, 20 Aug, 2025 at 10:19 AM
How do I open an account?
From August 2025 you'll no longer be able to open an account, place your initial investment or top up online. You can submit new account, investment an...
Fri, 22 Aug, 2025 at 2:48 PM